Tag Archive - implementation

Database conversations aren’t sexy…but they still matter

September 20, 2011 in ChMS, community, leadership, metrics, ministry, social media, technology, volunteers with 0 Comments

After a church signs on with CCB, the first thing we have to do is a database conversation. That’s a fancy phrase that really means we need to map one set of data from an existing database to our database structure. Most of the time, this is an easy process. (Admittedly, this is always the part that scares me. When you start manipulating a lot of data anything can–and does–happen.) 

What makes conversions complex is often a lack of:

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Churches should value implementation

May 7, 2011 in ChMS, ministry, technology with 0 Comments

If there is one part, one aspect of what software companies do that few people understand, it is implementation. It is — in my opinion — what makes or breaks a client relationship. During implementation, the client discovers:

  • If they were mislead during the evaluation process…either by their internal staff or the salesperson.
  • If they failed to ask a business critical question about a must-have feature or functionality.
  • If they fully understand their own business processes.
  • If they have a culture that is receptive or resistant to technology and change.

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